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10/22/2021   

Frequently Asked Questions

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How do I get the FamilyNet Broadband Filter working?

 

First, Sign up if you have not already.
Click Here


 

FamilyNet Broadband Filter Setup

You may want to print this page before proceeding.

The following will walk you through configuration of your computer to use the FamilyNet Filter.


Automatic Setup In Internet Explorer:

1. Click Here to Download Install Program [DOWNLOAD]

2. NOTE: You will get a "Security Warning" - You will need to click on "Open" and then "Run" for this software to configure your computer. If you have programs with this method, try the manual setup below.

3. Close All Internet Explorer windows.

4. Run Internet Explorer (double-click on blue "e")

5. You will be presented with the FamilyNet Login screen. Enter the email and password you selected during the sign-up. This same screen will appear any time your Internet Provider changes your IP address.


If you have any questions or experience any difficulties in this setup, please call our Tech Support line at (800) 457-0609 or send email to support@familynet.net


Manual Setup In Internet Explorer:

1. Click on the Tools Menu

2. Click on "Internet Options"

3. Click on the "Connections" tab

4. Click on the "LAN Settings" button.

5. Check (click) the box that says "Use automatic configuration script".

6. In the address area type the following:

http://filter.familynet.net/familynet.pac

7.Click the "OK" button.

8. Click the "OK" button to close the Internet Options window.

9. Exit Internet Explorer and start it back up. It should automatically take you to the sign in screen where you will put your email address and password. This login screen will appear everytime that you IP address changes.


If you have any questions or experience any difficulties in this setup, please call our Tech Support line at (800) 457-0609 or send email to support@familynet.net


FAQ Title (click to view)
1
How can I cut down or eliminate spam?
2
How can I get rid of pop-up windows?
3
How do I get the FamilyNet Broadband Filter working?
4
How do I turn off the Familynet Broadband Filter?
5
How do Spammers Get Email Addresses?
6
I recieved an e-mail from someone I don't know! What do I do?
7
SBC DSL outgoing (SMTP) email errors.
8
What if I come across a site that needs to be blocked?
9
What if I come across a site that needs to be unblocked?
10
What is an alias and what are they good for?

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